Welcome to the IWBH support page.
If you need help with the app, please reach out to us:
Q: How do I reset my password?
A: Use the “Forgot Password” link in the app to reset your password securely.
Q: How do I update my profile information?
A: Go to the Profile screen in the app and tap “Edit”.
Q: How do I delete my account?
A: Contact us at kevinleems@outlook.com to initiate the account deletion process.
Q: My app is stuck on the login screen.
A: Please make sure you have the latest version of the app installed from the App Store. Try force-closing and reopening the app, or restart your device if the issue persists.
Q: Can I use the app on multiple devices?
A: Yes! If you sign in with Apple ID, your data will sync across all your iOS devices where you’re signed in.
Q: Is my data safe?
A: Absolutely. We use Apple’s secure storage and follow iOS security best practices. Your data is encrypted and stored locally on your device.
For any other questions or technical issues, don’t hesitate to email us.
Thank you for using IWBH!